Join Our Team as a Prehearing Paralegal – Guide Clients Through the Disability Process
Are you a compassionate and detail-oriented professional ready to make a meaningful impact? Our high-energy, client-focused, and community-oriented disability law firm is seeking a SUPERSTAR Prehearing Paralegal! In this role, you’ll guide clients through the often lengthy initial and reconsideration stages of the Social Security disability process, providing essential support as they navigate complex paperwork and requirements.
About the Role
As a Prehearing Paralegal, you’ll serve as a trusted guide and advocate for our clients. This remote position requires exceptional organizational and communication skills to ensure clients stay informed and prepared every step of the way. Key responsibilities include:
- Communicating frequently with clients to provide updates, guidance, and reassurance throughout the process.
- Assisting clients with completing paperwork, gathering medical records, and responding to Social Security Administration (SSA) requests.
- Monitoring case progress and maintaining detailed, organized client files in our 100% paperless office.
- Liaising with the Social Security Administration to address questions, submit documentation, and resolve issues.
What We’re Looking For
To excel in this role, you’ll need:
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Technical Skills: Proficiency with Windows, Microsoft Office, and internet applications.
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Communication Skills: An upbeat, friendly, and professional demeanor with excellent phone etiquette.
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Empathy and Patience: A commitment to supporting clients through a long and sometimes frustrating process, including those with severe disabilities who may require extra care and understanding.
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Organization and Independence: Strong multitasking abilities, attention to detail, and self-motivation to work effectively in a remote setting.
Preferred Experience: Familiarity with Social Security Disability (SSD/SSI) programs is highly desirable. If you have this experience, please highlight it in your application.
What We’re Not Looking For
This position is not for someone who:
- Lacks patience or empathy when communicating with clients facing significant challenges.
- Struggles to work as part of a team or take constructive feedback.
- Is not committed to delivering high-quality, compassionate service.
Compensation
We offer a competitive annual salary based on experience and the job requirements. While financial rewards are part of this role, it’s best suited for those who find fulfillment in helping others and making a meaningful difference in their lives.