Quality Control Supervisor

QC Supervisor | Ripple Fiber

We are looking for a Construction Supervisor to join our growing team and support our MI markets.

About Ripple Fiber

Our mission is to provide access to the best internet for life, while bridging the digital divide, using advanced technology aimed at improving people’s lives. Our technology has proven successful in other countries around the world and has provided ease of access to more opportunities from an education, entertainment, and employment perspective.

We have achieved the above by providing faster, more stable fiber internet connection, providing each user with their own bandwidth without needing to share with anyone else. Simply put, the capacity of fiber is a lot faster than copper and is the internet of the future.

Our aim is to provide this internet access to over 3 million homes over the next 7 years, across various states.

About our culture

We are a dynamic fast growing, fast paced, innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.

About the role

The Quality Control Supervisor is a pivotal role responsible for overseeing the quality assurance processes to ensure Ripple Fiber offers superior fiber internet services. This role involves managing a team of quality control techs, developing and implementing quality control procedures, and ensuring compliance with industry standards and company policies. 

Responsibilities:

• Field Inspection Coordination: Organize and oversee daily field inspections of fiber optic network construction sites to ensure compliance with project specifications and industry standard


• Team Leadership and Supervision: Provide leadership and direction to a team of quality control technicians, ensuring that they understand their roles and responsibilities, and are performing effectively.


• Vendor Compliance: Monitor and ensure that all vendors adhere to branding, signage, and other contractual requirements throughout the construction process.


• Documentation and Reporting: Maintain detailed records of inspections, including written reports, photographs of the plant and construction progress, and any non-conformance issues.


• Travel Coordination: Manage team travel logistics to ensure that technicians are where they need to be for inspections and are traveling efficiently and safely.


• Training and Development: Train quality control technicians on inspection procedures, safety protocols, and new technologies related to fiber optic network construction.


• Safety Compliance: Ensure that all field activities comply with occupational safety and health regulations, conducting safety audits and implementing corrective actions as needed.


• Continuous Improvement: Evaluate current quality control processes and suggest improvements to enhance efficiency and effectiveness in ensuring high-quality construction.


• Technology Utilization: Leverage inspection and reporting software tools to streamline the quality assurance process and enhance data accuracy and accessibility.

This role will be on-site, in-market, and requires some travel to job sites for supervision, inspection, and training purposes.

We offer a competitive salary, comprehensive benefits package (including 401k packages), various perks and opportunities for growth and development. If you believe you are a fit from a role and culture perspective, please submit your resume, along with a cover letter for consideration.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.