Position Title: Restoration Project Manager
Date: September 2019
Position Summary
Paul Davis Restoration is one of the largest professional full-service restoration and remodeling firms in Pennsylvania. Our office, based in Lancaster, is the Mid-Atlantic hub for all large or commercial losses. We are looking for a full-time Project Manager to be responsible for ensuring growth and development of the construction business. The Project Manager must deliver a source of contacts, develop plans and actions to deliver the project and be the front line contact following the project through to completion. The Associate must deliver these services through personal contribution/activity in our marketing area. The successful associate will be responsible for both estimating and project managing a list of jobs.
Duties and Responsibilities
- Ensure the unit achieves its financial obligations through sales and project management.
- Participate in job reviews and monitor “pipeline” movement.
- Ensure that business grows via B2B and retail sales, and discover new avenues for sales.
- Continuously monitor the development of key clients and activity.
- Participate in the recruitment of key personnel and tradesman.
- Review sales growth and suggest corrective actions.
- Meet with home and property owners to conduct onsite inspections and scope generation.
- Estimate each loss using 3rd party estimating software.
- Work closely with insured and interested parties.
- Ensure each project achieves a minimum gross profit margin as determined by company standards.
- Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.
- Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses, as determined by the rotating schedule.
- Manage project life-cycle, including project scheduling, sub-contractor management, and client relationships, while maintaining profitability and customer satisfaction.
- Establish and adhere to project schedules.
- Collect all necessary documentation at the close of the job.
- Other duties as assigned.
Qualifications
- Minimum of 2 years experience a Project Manager for a restoration or construction company.
- Proficiency with computers/tablets
- Experience with Xactimate, or other estimating software preferred.
- Industry certifications, including IICRC and Lead preferred.
- Valid Driver’s license and satisfactory driving record required.
- Satisfactory background check.
- Ability to participate in a rotating on-call schedule.
Required Skills
- Excellent communication and customer service skills, providing compassion and empathy to our customers.
- Present a professional demeanor.
- Ability to work in a fast paced environment.
- Take initiative in pursuing industry certifications and improving technical knowledge.
- Ability to remain calm under pressure and stress.
- Ability to work independently with exceptional organization and time management skills.
Please send resume for consideration. Salary is dependent on industry experience.
Benefits, 401K, Paid Time Off, and Paid Holidays available upon hire.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results