Security Guard

Position Overview: Windwalker Group is seeking energetic, enthusiastic, and dynamic individuals to join our team as Unarmed Security Guards. In this critical role, you will help maintain the safety and security of our facilities, monitor access points, and provide assistance to visitors. This position requires dispatching or vehicle patrol experience. We offer competitive pay, comprehensive benefits, and opportunities for career advancement within the organization. 

Key Responsibilities:

• Gate Security:
  • Monitor access points to ensure only authorized personnel and vehicles enter the premises.
  • Verify identification and credentials of all incoming individuals and vehicles.
  • Enforce security protocols to prevent unauthorized access and address any suspicious activities.
  • Respond promptly to alarms and distress calls, taking appropriate action as per established protocols.
• Visitor Assistance:
  • Greet visitors, guests, and vendors courteously, providing assistance and directions as needed.
  • Issue visitor passes and ensure compliance with visitor management policies.
  • Address inquiries and provide information regarding facility amenities, events, or procedures.
• Dispatching Duties:
  • Operate communication equipment, including two-way radios and telephones, to dispatch security personnel or emergency services.
  • Receive and relay messages, requests for assistance, and incident reports clearly and concisely.
  • Coordinate with on-site and off-site personnel to ensure timely responses to incidents or emergencies.
  • Maintain accurate records of dispatch activities, including logs of calls, responses, and resolutions.
• Emergency Response:
  • Assist in emergency response procedures, including evacuations, lockdowns, and medical emergencies.
  • Support emergency services personnel by guiding them to incident locations and providing access to restricted areas.

Qualifications and Skills:

• High school diploma or equivalent; additional training in security or law enforcement is preferred.
• Proven experience in security, dispatching, public safety or vehicle patrol.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Strong attention to detail and observation skills.
• Proficiency in using communication equipment and computer systems.
• Knowledge of security protocols, emergency response procedures, and relevant laws and regulations.
• Physical fitness to stand or patrol for extended periods.
• Experience in foot and vehicle patrol.
• Strong report writing skills and ability to articulate information effectively.
• Commitment to community engagement and fostering positive interactions.