Senior Facilities Administrator

WSP is committed to creating workspaces for our employees to thrive. We are currently searching for an energetic Senior Facilities Administrator who will be integral to creating a great first impression for our staff and visitors.

As a Senior Facilities Administrator you will have the leadership to manage and guide your team. You will value the importance of maintaining an organized, efficient office environment on behalf of your colleagues. You will be a stand-out brand ambassador for WSP, ensuring a welcoming environment for staff, vendors and visitors alike.

Your administrative abilities will be demonstrable through your high proficiency in using Excel to accurately capture sensitive data and help to develop user-friendly information databases for a number of key uses.

This is an opportunity for an Administrative Specialist who is keen to develop a career in Office Administration, working in a fast-paced, demanding environment where your efforts will contribute to the success of one of Canada’s leading Engineering firms.

Why WSP?

• We value and are committed to upholding a culture of Inclusion and Belonging


• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.


• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.


• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.


• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, a great corporate culture and a clear vision for the future.

#WeAreWSP

Key accountabilities (but not limited to):

• Oversee, coach, and provide support to Facilities Administrators and Office Administrators.


• Conduct performance reviews, on the job coaching, onboarding/ offboarding of team members.


• Applies a continuous improvement focus with a national mindset. Demonstrates creativity and innovation to problem solve and develops benchmarks that will improve results with reduced cost or improved efficiency.  Assist in identifying opportunities that will continuously improve all aspects of Facilities Management operations. 


• Enables a quality-of-service delivery focus. Establishes high standards for the delivery of Facilities Management services. Creates team capacity to develop and recommend processes that improve team efficiency. 


• Provides input to departmental leaders for policies/procedures, policy proposals, and strategies to improve operational efficiency. 


• Assist the Senior Regional Facilities Manager in monitoring and managing costs to meet budget.


• Makes independent decisions related to resources, approach, and tactical operations. 


• Assists the successful delivery of FM Service Request platform.


• Work closely and as back up to Senior Facilities Coordinator to support facilities management.


• Provide administrative tracking for all Vendors and Landlords in your region.


• Liaise with the Project Implementation Manager to ensure documents are transferred at the completion of the project phase. 


• Work with Office leaders to assist with vendor management and vendor replacement where needed.


• Manage online database of collected information, Facilities Database, Service Request Forms with best practices in mind.


• Act as Facilities coordinator delegate for liaison with building management to communicate day-to-day issues that arise, e.g., elevators down, fire drill, etc.


• Oversee team to maintain COI records for all vendors and submit to building for clearance.


• Support ad-hoc requests for assistance from the facilities management team.

Key role experiences, skills, and qualifications*:

• Completion of a post-secondary Diploma related to Office Administration is desirable or equivalent.


• 5 years of equivalent experience.


• Be able to work 5 days a week in the office.


• Project planning experience is desirable.


• Demonstrable extensive administrative capabilities related to Excel (Pivot Tables, V-Lookup, etc.).


• Strong expertise in use of Microsoft Office Suite, including Word, Excel and PowerPoint.


• Experience with document formatting & production.


• Excellent customer service skills.


• Ability to manage people effectively.


• Strong communication and relationship-building skills.


• A demonstrated commitment to providing quality service and work.


• Strong organizational and time management skills with the ability to juggle multiple priorities.


• A proactive and enthusiastic team player.


• A self-starter who can work independently.


• Adherence to the requirements of WSP systems as set out in the company policies, manuals, procedures and guidelines.


• Ensure duties are performed in a professional and timely manner.


• Demonstrate adherence to confidentiality requirements and maintain a high level of ethical behaviour.


• Positive attitude and a desire to succeed in a corporate environment is essential.


• Your physical attendance at the office is required during weekdays.

Compensation

Expected Salary (all locations): $53,900 - $91,700

WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to the specific geographic location.

Key personal attributes*: Is organized and proactive. Approachable, dependable. Works well under pressure and juggling multiple priorities.  Lives the company vision and values. Presents professional image. Manages self under pressure. Adopts "Best for WSP" approach in day-to-day activities.