Volunteer Services Coordinator

Job Summary:

The Volunteer Services Coordinator is a team member in the JFS MetroWest Volunteer Services Department and reports directly to the Director of Volunteer Services. The coordinator has responsibility for oversight of volunteer programs administered under JFS auspices which support JFS clients and community members. Additionally, this position serves as the agency representative to coordinate JFS involvement in broader community volunteer and/or outreach efforts.  

Duties and Responsibilities:

Primary Responsibilities:

• Directly oversees JFS volunteer programs benefitting older adults and/or engaging older adults as volunteers, including, but not limited to:
• Friendly Visiting Program
• Tessie’s Touch
• Involvement in JFS volunteer programs engaging children/teens or families as volunteers with older adult clients as needed, including, but not limited to:
• Bar/Bat Mitzvah volunteer opportunities
• Summer internships for college aged youth
• Volunteer service days
• Holiday meal/care package deliveries
• Collaborates with the other Volunteer Services staff to respond to pressing community needs as they arise through skills-based, goal-directed volunteer programs. 

Related Administrative Responsibilities:

• Participates in recruitment and recognition efforts for agency volunteers.
• Responsible for training, orientation, and supervision of Friendly Visiting and Tessie’s Touch volunteers.
• Directly oversees all clients participating in Friendly Visiting, Tessie’s Touch, or other older adult volunteer services.  
• Makes home visits to clients to access their eligibility for various programs and ensure the home is a safe placement for volunteers. After enrollment in the program, in-home assessments are conducted yearly or as needed.
• Maintains and collects all documentation for volunteer files and all volunteer program files.
• Facilitates provision of case management services as needed.
• Completes necessary process for prospective volunteers.
• Coordinates the placement of volunteers with agency clients 
• Facilitates problem solving and client and/or volunteer advocacy efforts as needed, with coordinating support from agency social work staff.
• Works with Volunteer Services staff to develop new volunteer opportunities as agency and community needs dictate.
• Collects and reports data needed for grants including Friendly Visiting and RSVP.

Qualifications:

• Bachelor’s Degree in a relevant discipline (e.g. social work, counseling, psychology, special education, or another human services field).  
• MSW/LSW/LCSW preferred.
• At least 1-year experience, either personal or professional, working with volunteers and/or older adults
• Valid driver’s license in good standing, reliable transportation, and ability to travel locally.
• Familiarity with and sensitivity to Jewish identity (including its religious, ethical, cultural, and social values).

Physical Requirements (if any):

The physical requirements described are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing this job, one typically spends time sitting, walking, standing, driving, listening, speaking, typing, reading, and writing. In addition, an employee may be asked to carry or lift up to 20 lbs.