Principal Systems Analyst
The Role
You will serve as a Principal Systems Analyst who will play a key role on the WI Digital Platforms team, supporting our customers’ Digital experiences. You will work closely with squad leads, business analysts, architects and technology leads, in an agile team to ensure successful delivery of program objectives and alignment of the work you're doing to the product roadmap. You will also be expected to provide guidance and mentoring to the other Systems Analysts within the wider Digital Platforms Technology team.
The Expertise and Skills You Bring
BS/BA Degree or equivalent experience preferred
8+ years systems analysis experience; related work in software solutions definition/development is required
A sense of humor
Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions
Experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners
Strong troubleshooting and problem-solving skills
Strong analytical skills and ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment
Passion to provide guidance on standard methodologies and mentoring support to the other Systems Analysts within the wider Digital Platforms Technology team
Experience collaborating in a team environment to support key applications and features
A demonstrable understanding of the Agile software development methodology
Excellent written and oral communication skills, allowing you to interview Business partners to understand project objectives, use cases and requirements
Strong analytical skills, enabling you to research, document and review existing systems and recommend designs for achieving requirements for self-contained projects within a larger program
Proficiency in assisting in the writing of user requirements and all the supporting documentation
Ability to diagram business processes and system workflows
Expertise in conveying technical concepts with internal customers, technical team members, and/or other technical contributors across the organization
Willingness to actively participate in defining project scope/backlog, while recommending solutions to project issues
Desire to understand WS Digital Platforms’ web and mobile applications, while having the confidence to clearly communicate technical concepts to the internal partners inside and outside of the Scrum team
Ability to learn quickly, adapt and thrive to meet the needs of a fast-paced and evolving environment
Experience with triaging system defects in production and non-production environments
The Team
Fidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions that meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which champions a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.